An optional starting point
These exercises help the people closest to the work compare observations and choose what to investigate next.
You can start here independently or come directly to me for an assessment.
Kits are in development. Planned pricing is $195 for up to 5 participants, $245 for up to 10, and $295 for up to 15. Final contents, availability, shipping, and custom branding will be confirmed before ordering.
Participant guides, observation notes, a leader’s agenda, and a shared problem map make it a practical first exercise. A 30-minute review with me is planned as part of each kit.
The other exercises offer a more focused starting point when you already recognize the problem.
Gather a week of observations, then map the recurring problems together.
Time: One week of observation + a 30-minute team meeting
Shared concerns are a starting point. Confirm their effect on flow before treating the most-mentioned problem as the true bottleneck.
Ask about Bottleneck Finder →Follow actual work and notice waiting, excess movement, searching, material waste, and rework.
Time: 60–90 minutes
Leave with observed opportunities ranked for follow-up.
Ask about Waste Walk →Build a shared map from customer request to completed delivery, including queues and rework.
Time: About 90 minutes
Leave with a view of the whole process, including the handoffs between departments.
Ask about Process on a Wall →Compare what each team receives, needs, and passes to the next person.
Time: About 60 minutes
Leave with clearer handoff requirements and ownership.
Ask about Handoff Relay →Observe a setup and separate work that requires downtime from preparation that can happen beforehand.
Time: One changeover + 45 minutes
Leave with a proposed preparation sequence to test.
Ask about Changeover Challenge →Frame a recurring problem, examine evidence, and identify a countermeasure to test.
Time: 60–75 minutes
Leave with an evidence-based next experiment, rather than an untested explanation.
Ask about Root Cause Lab →