Operations • Process • Automation
I help growing businesses improve how work moves, from the front office to the production floor and all the way through delivery. Together, we untangle inefficient workflows, streamline repetitive work, and build practical systems that make the whole operation run better.
PlanPeople and materials are ready
ProduceWork flows with fewer stops
MeasureQuality and status stay visible
Less friction. Fewer mistakes. More capacity.
Does this sound familiar?
What I do
I start where the work happens: at a desk, on a production line, beside a machine, in the warehouse, or across all of them. Technology may be part of the solution, but the process comes first.
Follow the work from request to delivery, observe people and equipment in action, and expose the delays and workarounds the numbers alone can’t show.
Improve layout, sequence, scheduling, handoffs, material flow, quality checkpoints, and information flow before adding more technology.
Put the better process into practice, from physical changes and team procedures to connected software, sensors, dashboards, and useful automation.
Start with your team
Metrics Factory exercise kits give owners and functional leaders a practical way to uncover bottlenecks, wasted effort, weak handoffs, and recurring causes before starting a larger improvement project.
Each kit includes a focused exercise, clear facilitation instructions, and the physical tools that help a team move from individual observations to shared priorities.
Explore the six kits →How it works
No jargon-heavy strategy deck and no technology looking for a problem. We walk the operation, watch real work move, quantify the opportunity, and improve what will create a meaningful return.
Bring me a process that’s driving you crazyWalk the floor, talk with the people doing the work, and see what actually happens from request through production and delivery.
Make queues, motion, downtime, handoffs, rework, information gaps, and lost capacity visible.
Rank physical and digital improvements by impact, effort, cost, risk, and expected return rather than novelty.
Change the process, implement the right-sized systems, train the team, and refine the solution in real use.
years solving the human and technical sides of operational problems
Why Metrics Factory
I’ve spent 30 years learning how businesses work, then helping them work better. For the past seven years, I’ve also lived the reality of running a small production business myself.
That means I understand the difference between a clean diagram and an operation that survives a busy Monday: rush orders, equipment constraints, material shortages, quality issues, unusual jobs, new employees, and customers who need answers now.
Technology is useful when it makes the operation stronger. The real work is understanding the business well enough to know what should change and what shouldn’t.
A good fit
Metrics Factory is designed for manufacturers, fabricators, printers, distributors, contractors, service operations, and other growing businesses where office systems and physical work must operate as one.
Start a conversation
You don’t need a complete project brief. Tell me about the bottleneck, backlog, recurring mistake, production constraint, or daily workaround that keeps getting in the way. We’ll start there.
Talk with Matt Lerwill
Call or email me directly. You do not need a polished project brief. A short description of what is slowing the work down is enough to begin.
Email Matt →